Purety Family Naturopathic Corporation,

Purety Family Medical Clinic

Terms and Conditions / Privacy Policy

Updated on January 31st, 2025

Purety Family Naturopathic Corporation respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email or third party reservation systems. We collect records and copies of your correspondence (including email addresses), if you contact us;

  • Data Usage: We use your data solely for sending updates, promotions and reminders related to our products or services.

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving test messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency varies.

  • Contact Purety Family Naturopathic Corporation at (805)500-8300 or [email protected] for HELP or to STOP receiving messages.

  • Opt-Out: You can opt out of the SMS list at anytime by texting, email or replying STOP or UNSUBSCRIBE to [email protected] or (805)500-8300. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Purety Family Naturopathic Corporation, Purety Family Medical Clinic will not sell, rent or share the collected mobile numbers.

Information we collect automatically: We collect information about you automatically as you navigate through or use our Sites. Information collected automatically may include usage details, IP addresses, session replay and recording technology (recording your movements, clicks, etc. on our Sites), and information collected through cookies, web beacons, pixels tags, and other tracking technologies. As you navigate through and interact with our Sites, we may use automatic data collection technologies (such as session replay and tracking technologies referred to above) to collect certain information about your equipment, browsing actions, and patterns, specifically:

  • Usage Details. Details of your visits to our Sites, such as traffic data, location, logs, referring/exit pages, date and time of your visit to or use of our Sites, error information, clickstream data, and other communication data and the resources that you access and use on or in the Sites.

  • Device Information. Information about your computer, mobile device, and Internet connection, specifically your IP address, operating system, browser type, and App version information.

  • Location Data. Information about your location collected through Geolocation technology. Purety Clinic applications and services that run on mobile devices do not generally use geolocation. However, the Purety Clinic app can collect and use geolocation information only for the limited purpose of facilitating check-in to your scheduled appointment upon arrival. You may disable this functionality on your mobile device by removing permission for the Purety Clinic app to use location services at any time.

The information we collect automatically may include Personal Data or we may maintain or associate information we collect with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Sites and to deliver a better and more personalized service by enabling us to:

  • estimate our audience size and usage patterns;

  • improve our product and services offering;

  • store information about your preferences, allowing us to customize our Sites according to your individual interests; and

  • recognize and/or authenticate you when you return to our Sites.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). We and our service providers may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our Sites through your computer or mobile device. A cookie is a small file or piece of data sent from a website and stored on the hard drive of your computer or mobile device. On your computer, you may refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting you may be unable to access or use certain parts of our Sites. Unless you have adjusted your browser or operating system setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites, or our e-mails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related Sites statistics (for example, recording the popularity of certain Sites content and verifying system and server integrity). For example, we use Tealium, Inc. (“Tealium”), to understand how users interact with our Sites. We use this information to assist us in improving our user experience.

  • Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of our Sites. Google Analytics uses cookies, which are text files placed on your computer, to help our Sites analyze how users use the Sites. You can find out more about how Google uses data when you visit our Sites by visiting “How Google uses information from sites or apps that use our services” (located at https://policies.google.com/technologies/partner-sites). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as https://marketingplatform.google.com/about/.

Users in the European Economic Area (EEA), the United Kingdom, and Switzerland

If you are a resident of the EEA, the United Kingdom, or Switzerland, the following information applies with respect to personal data collected through your use of our Site.

Purposes of processing and legal basis for processing: As explained above, we process personal data in various ways depending upon your use of the services. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to provide the services; (3) to comply with our legal obligations; and (4) as necessary for our legitimate interests in providing the services where those interests do not override your fundamental rights and freedoms related to data privacy.

Transfers: Personal data we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or processors maintain facilities. We will ensure that transfers of personal data to a country or an international organization outside the EEA, the United Kingdom, or Switzerland are subject to appropriate safeguards.

Your rights: You are entitled to the rights under Chapter III of the EU General Data Protection Regulation, the United Kingdom General Data Protection Regulations and Data Protection Act 2018, or Section 2 of the Swiss Federal Act on Data Protection with respect to the processing of your personal data, which include the right to access and rectify and to request erasure of personal data. In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.

Complaints or concerns: You are welcome to raise any complaints or concerns to Purety Clinic.

Protecting children's privacy

Other than our Patient Portal, our Sites are not intended for users under 18 years of age. No one under age 18 may provide any information to or through the Sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, do not use or provide any information on or in our Sites or on or through any of their features, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Data from a user under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a user under 18, please contact us at the contact information below.

Our Patient Portal is available to patients 18 years of age and older. It is also available to patients who are between the ages of 13 years old and 17 years old with the permission of their parents or legal guardians.

Links to other websites

Our Sites may link to other websites that have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.

Privacy policy updates

We may need to update our Privacy Policy as technology changes and Purety Family Naturopathic Corporation, Purety Family Medical Clinic evolves. If we make significant changes to this Privacy Policy, we'll post a prominent message on our websites.

Contact information

If you have a question or concern regarding your privacy, please contact Purety Family Naturopathic Corporation’s Privacy Officer using the contact information below:

Purety Clinic

2323 Oak Park Lane Suite 102

Santa Barbara, CA 93105

805-500-8300

[email protected]